Privacy and Data Policy | Golden Star Travel

1. Introduction: Protecting Your Data

At Golden Star Travel, we understand the importance of safeguarding your personal information. This Privacy and Data Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services. We are committed to maintaining transparency and ensuring the security of your information.

We value your privacy and are dedicated to following all applicable data protection laws.

2. Information We Collect

When you use our services or visit our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and physical address.

• Usage Data: IP address, browser type, device details, and location data (if permitted by your device).

• Interaction Data: Pages visited, session duration, referral URLs, and user actions on our website.

We collect this data to enhance your experience and improve our services, making it easier for you to book your Jordan tours.

3. How We Use Your Data

We use your personal data for various purposes, including:

• Providing and improving our Jordan tour services.

• Personalizing your user experience and offering tailored recommendations.

• Processing bookings and responding to inquiries efficiently.

• Sending promotional offers and travel updates if you subscribe.

• Monitoring website usage and ensuring its security.

This data allows us to offer you a smooth and enjoyable experience when booking your trips to Jordan.

4. Cookies and Tracking Technologies

Golden Star Travel uses cookies to:

• Save your preferences for future visits.

• Track website interactions and understand user behavior.

• Improve overall website performance and speed.

You can control cookies through your browser settings. For more details on cookies, visit www.allaboutcookies.org.

5. Data Sharing with Third Parties

We take your privacy seriously and do not sell your personal information. However, we may share data with trusted third-party service providers who assist in providing our services. These third parties include:

• Payment gateways

• Analytics tools

• Marketing partners

These providers are bound by confidentiality agreements and are prohibited from using your data for any purposes other than those related to our services.

6. Legal Disclosure of Your Data

We may disclose your data in certain situations, such as:

• Complying with legal obligations.

• Investigating or preventing fraud or illegal activities.

• Protecting the safety of users or the public.

Such disclosures are made in accordance with data protection laws and regulations.

7. Data Security Measures

We implement industry-standard data security measures to protect your personal information, including:

• SSL encryption to safeguard data during transmission.

• Firewalls and secure servers to protect against unauthorized access.

• Access controls and staff training to prevent misuse of your data.

• Regular data backups to ensure data recovery in case of issues.

These security measures ensure that your information remains safe with us.

8. Communication via Email

When you contact us through email or forms, we use your data solely to respond to your inquiries. However, we recommend avoiding sharing sensitive information, such as credit card numbers, over unencrypted email. Always look for the lock icon and “https://” in the browser address bar for secure communication.

9. External Links and Third-Party Websites

Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices or content of those external sites. Before sharing any personal data on third-party websites, we advise you to review their privacy policies.

10. Your Data Rights

You have the right to:

• Request a copy of your personal data.

• Correct or update your data.

• Delete your personal data from our records.

• Opt-out of marketing communications.

To exercise any of these rights, please contact us via email at sales@goldenstar-jordan.com or call us at +962 6 5563133.

11. Conclusion: Commitment to Privacy

At Golden Star Travel, we are fully committed to ensuring that your personal information is handled responsibly. Our Privacy and Data Policy is designed to protect your data while providing you with excellent services for your Jordan tours. If you have any concerns or queries regarding our privacy practices, please don’t hesitate to contact us.