Privacy and Data Policy | Golden Star Travel

1. Introduction: Your Privacy Matters

At Golden Star Travel, we prioritize the security of your personal data. This Privacy and Data Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. Our goal is to provide transparency while safeguarding your data.

2. Information We Collect

When you use our website or services, we may collect the following information:

  • Personal Information: Name, email address, phone number, and physical address.

  • Usage Data: IP address, browser type, and device details.

  • Interaction Data: Pages visited, session duration, and actions on the website.

This data helps us improve your experience and deliver more personalized services.

3. How We Use Your Data

We use your data for the following purposes:

  • To Improve Services: Enhance the quality and efficiency of our tours and services.

  • Personalized Experience: Provide tailored recommendations to match your interests.

  • Booking and Support: Process bookings and promptly respond to inquiries.

  • Marketing: Send promotional offers and travel updates (if subscribed).

  • Security: Monitor website activity to prevent fraud and ensure security.

This allows us to offer you a seamless experience when booking your Jordan tours.

4. Cookies and Tracking Technologies

We use cookies to:

  • Save Your Preferences: Make your future visits more convenient.

  • Track Website Usage: Understand user behavior and improve the site.

  • Improve Website Performance: Optimize loading times and usability.

You can control cookies through your browser settings. For more details, visit All About Cookies.

5. Data Sharing with Third Parties

We never sell your personal data. However, we share your information with trusted third-party partners who assist us in providing our services. These include:

  • Payment Processors

  • Analytics Providers

  • Marketing Partners

These providers are bound by strict confidentiality agreements and are prohibited from using your data for other purposes.

6. Legal Disclosure of Your Data

We may disclose your data in the following circumstances:

  • To Comply with Legal Obligations: We will follow applicable laws if required to disclose data.

  • To Prevent Fraud: We may share information to detect or prevent fraudulent activities.

  • For Public Safety: We will disclose data to protect users or the public from harm.

We handle all disclosures according to relevant data protection regulations.

7. Data Security Measures

We use industry-standard security practices to protect your personal data:

  • SSL Encryption: Encrypting data during transmission.

  • Firewalls: Protecting our servers against unauthorized access.

  • Access Control: Limiting access to authorized staff only.

  • Regular Backups: Ensuring data recovery in case of a system failure.

These measures ensure that your data remains secure with us.

8. Communication via Email

When you contact us by email or forms, we use your data only to respond to your inquiries. However, we advise against sending sensitive information (e.g., credit card details) through unencrypted email. Always look for the lock icon and “https://” to ensure secure communication.

9. External Links and Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any data.

10. Your Data Rights

You have the following rights regarding your personal data:

  • Access Your Data: Request a copy of the data we hold about you.

  • Correct Information: Update any inaccurate or incomplete information.

  • Delete Data: Request the removal of your personal data from our systems.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at sales@goldenstar-jordan.com or call +962 6 5563133.

11. Conclusion: We Value Your Trust

At Golden Star Travel, we are committed to protecting your personal information. Our Privacy and Data Policy reflects our dedication to transparency and responsible data handling. If you have any questions or concerns, feel free to reach out to us.